WHAT CURRENCY DOES THE STORE USE?

Prices are in Australia Dollars, please note A Little Mayhem does not charge GST as we are not registered for GST.

WHAT PAYMENT METHODS ARE AVAILABLE?

There are two payment methods – Shopify Payments (powered by Stripe) and Paypal. With both methods, payment is processed outside of this website and through a secure payment gateway.

Shopify Payments accepts payment from a credit card or debit card (Mastercard or Visa).  Paypal accepts payment from aPaypal account, credit card or debit card (Mastercard or Visa). You do not need to have a Paypal account to pay with your credit or debit card through Paypal’s payment gateway.

HOW SECURE IS YOUR STORE?

Our online shop is hosted by Shopify who comply to the highest level of Payment Card Industry standards and is protected by an SSL Certificate, which encrypts information sent and received. This creates a secure shopping experience and protects identity and transaction information.

WHAT IF I WANT TO MAKE CHANGES OR CANCEL MY ORDER?

In the event that you want to cancel your order or make changes to your order, please email us hooray[at]alittlemayhem.com.au immediately. We aim to process orders within 1-2 business days. We are more than happy to accommodate any changes or cancellations to your order if you reach us before it is printed (if applicable) and/or packed and shipped. If your order has already been printed (if applicable) and/or packed and shipped, we cannot make any changes or cancellations to your order.

HOW MUCH IS SHIPPING AND HOW LONG WILL IT TAKE?

Please visit the Shipping page for more information.

DO YOU SHIP INTERNATIONALLY?

We aim to once we’re better established but currently, we only ship within Australia.

I WANT TO MAKE A RETURN, HOW DO I DO THIS?

Please click on the Refunds/Returns page for more information.

I’VE ORDERED A PERSONALISED PRINT, HOW DO I PROVIDE MY TEXT?

Please click on the Personalised Items page for more information.

I’VE BEEN WAITING OVER 2 WEEKS, WHAT HAS HAPPENED TO MY ORDER?

Processing and printing your order can take up 2-10 business days after your order has been placed. Shipping can take up to 10 business days using Regular Parcel Post.

If you need your item(s) faster than this, please email us through hooray[at]alittlemayhem.com.au and we will do our best to accommodate your requirements!

WHY DID THE QUANTITIES OF MY ORDER CHANGE AT CHECKOUT?

If you have ordered more than we have in stock, Shopify will update the quantity to what we can supply and you will get a checkout page that will look similar to below. In the example, ‘Crosses White Button Shirt’ the quantity has been changed from 3 to 2.

If you want to go ahead with the new quantities, hit continue and the new total price of your order will be recalculated on the next page.